Some clients feel compelled to tell us we are doing things right. When that happens we may pass it on to you. We are not always able to assist everyone who requests our services. Some potential clients don't have a case that we can recommend. That doesn't mean we don't respect their right to pursue and to have a case review. We strive to educate even when we are unable to assist them legally by taking their case.
Our clients are and will remain important to us as human beings. We appreciate the civil justice system is not able to do everything for everyone. Money damages are not the complete answer to anyone's losses. There is the emotional side of those losses which we recognize and try to assist you with the necessary emotional adjustments.
Here is what a few of our clients have written to us.
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Is the attorney you hired not doing the work? Has the attorney not prepared you for your deposition? If not that's a sure sign the attorney you hired is the wrong attorney for you. I don't advocate firing your attorney, because it's always better to work things out and not change boats in mid-stream. But if the attorney you hired does volume instead of good quality work then you may need to change lawyers. Clients shouldn't whine or think their case is the only one, because good attorneys are busy attorneys; but at each stage of the litigation they do handle the case properly. If you want an evaluation call us. We're happy to talk and if need be help find you the right attorney.
I came across your site while having to do research for my case since having to fire my attorney. I am a plaintiff in a civil case in PA. I wish I could find a well qualified firm like you in the areas I need that deals with Traumatic Brain Injury, Personal Injury, and who is professional and willing to help with the case. Your site has been helpful. Thank you.Successful Pennsylvania Deponent
Your information was greatly appreciated. It allowed me to realize that she was really trying to "tick" me off, and get the attitude which you were speaking of. My deposition is set for March 12, at 1:30 pm. and I'm ready for it!!! Thank You for the information. Sincerely, P.H. From Louisiana
Hello, I searched for information regarding the types of questions that were allowed at a deposition, due to questions that were asked about my medical condition that occurred 7 yrs prior to the accident. However, once I read your advice regarding how to properly respond during a deposition I was truly comforted. Your information was greatly appreciated. It allowed me to realize that she was really trying to "tick" me off, and get the attitude which you were speaking of. My deposition is set for March 12, at 1:30 pm. and I'm ready for it!!! Thank You for the information. Sincerely, P.H. From Louisiana Attorney Lombard, We succeed where others fail because we do prepare our clients and our methods work. Steve LombardiLouisiana Deponent
We do what we say we will do. We don't sugar coat the truth. We see our client relationship as more than just being your trial lawyer and firm. Our goal from the first day we interview you is to help you adjust to the problems at hand. It's not just about the fee we might earn; it's about helping you adjust to what this system can and can not do for you.
Dear Steve: I read most of this site and I am so proud of you. You talk on the level of the people that need your help, that's important. You list the things that I respect most about you. You hate to lose, and you tell people what they need to hear, not what they want to hear. That's a fact. You don't, however, mention that all the while you are fighting for their case, you are quietly (through your conversations, and actions) helping them realize that life will be different when the case has ended, and how you help people be ready for that time. I hope that you always show each client the same care and kindness that you showed to me and my family. We were able to live again, differently then before Jerr's accident, but still a life worth living all the same. Just as you said. I think you did a great job conveying your intelligence and your honesty, you may have forgotten your compassion - we never will. Terri Phelan-Ruden and Jeff Ruden Attorney Lombardi comments: We don't talk down at our clients, we talk in a way they can understand what we are saying. As lawyers we are not here to impress you with our vocabulary. If we did that nothing would be accomplished. Because our goal is to get you ready to do a good job at answering questions and understanding the legal issues involved in your case. If we do our job you will do your job well and we will both win. Attorney, Steve LombardiClients from Polk County, Iowa
Wrongful death cases are difficult to prove. A thorough evaluation is important. Equally important is a lawyer that is direct, forthright and honest about the chances of success.
Dear Mr. Lombardi: Although disappointed I understand your advice and opinion that our son's death claim would not be successful. This legal matter was important to us and the memory of our son stays with us daily. My wife and I want to thank you for reading the autopsy report, the police reports, reviewing the evidence and your attention but mostly I appreciate your communication and giving me a full explanation for not taking this case. Another law firm did not have the decency to answer me in any way except with a no. Your taking the time to make sure we appreciate the difficulties of this case can finally give us closure about filing suit. Now that I understand the weaknesses of the evidence and see it applied to the law I can understand why a jury would probably not make a substantial award or might find against us entirely. Knowing that we could spend a lot of money on litigation costs with no recovery was something no previous attorney took the time to explain. You did what you said you would do; you told us what we needed to hear not what we wanted to hear and that is all we ever really needed. We needed to know someone cared enough to spend his time not just looking for a case, but looking to make sure we pursued a successful case. From what the referring attorney told us about you we are aware of your reputation for honesty and being forthright. In that regard he was right and my wife and I thank you. We wish you our best for your future and should we have other legal matters to discuss will call upon you as you've invited us to do. Philip and Pauline Strand Hampton, IowaClients from Hampton, Iowa